Our Guarantee: Your satisfaction is our main concern! If you are not satisfied with your purchase...for any reason...simply return it to us within 30 days of the date you received it. We will replace or correct the item or refund the purchase price, whichever you wish, no questions asked! No C.O.D. returns accepted. Handling and Shipping Charges are not refunded. A Restocking Charge will apply unless a manufacturer's warrantee is applicable.

Policies

Manufacturer's Warranties: Garments may feature a warrantee by the manufacturer. If a problem occurs, follow the manufacturer's written instructions contained in product literature attached to new merchandise. If you are unsure, or did not retain the product literature, call us for assistance. Merchandise with warranty cards must be sent back to the manufacturer for repair, but you are welcome to contact us for assistance or guidance.
 

Prices: Prices in this catalog are subject to change at any time.

Service: We strive to provide "the best in personal service to our customers". This will not change - you have our word on that!

Comments or Questions: If you have questions or comments about merchandise or service, please contact Customer Service for assistance.

Stock On Hand I Back Orders I Substitutions: Occasionally an item may be temporarily out of stock or no longer available from manufacturers. If we are temporarily out of an item, we will notify you, then complete and ship your order as soon as new merchandise arrives. If the item is no longer available, we will notify you with substitution options for your consideration and direction. We keep back orders to a minimum and only do so upon notification  to you by e-mail and with your approval.

Credit Cards: You may charge your order with your MasterCard, VISA Card or Discover Card. Provide your credit card information and billing information requested on the electronic order form. You may also place credit card orders by telephoning us during regular business hours. Your credit card information is safe....our server is secure and your order is encrypted.

Cash Payments: You may print your electronic order form and mail it to us. Payment by check or money order must accompany orders.  Payments must include merchandise cost, handling and shipping charges, plus state tax (if required).  Do NOT send cash, coins or stamps. We do not process C.O.D. orders.

Delivery: Most orders are shipped UPS, FedEx or USPS. For fastest delivery include your name, complete address, route and box number or fire number, telephone number, plus directions if needed. If you will not be home to accept delivery, your order may be shipped to another address. Complete "Ship To Another Address" section on the order form. If you desire an alternative delivery method, call us for availability and charges.

Handling, Shipping & Insurance Charges: Our online shopping cart automatically calculates shipping, handling and insurance charges for delivery to the contiguous 48 states. We use a minimum shipping threshold for all orders under approximately $100. We are pleased to sell one or two items, but our costs to process, ship and track orders under $100 are approximately the same as for a larger order, therefore, we charge a Minimum Shipping Charge which is calculated automatically and included in your shipping charges fro small orders.

Shipping/Mailing costs to Alaska, Hawaii, Puerto Rico, U.S. Possessions and all international locations require additional shipping, handling & insurance charges that will be calculated on a per destination basis once your order is received. These additional shipping charges will be added to your credit card charges. Handling and shipping charges are not refundable.

Returns and Exchanges: Please see our Returns and Exchanges page for complete details.

Special Orders: We will assist customers in finding merchandise not featured in our Online Shopping cart. All Special Orders will be pre-paid. Special Order merchandise costs are NON-REFUNDABLE once we have ordered the merchandise from the supplier, unless we are able to return the merchandise to the supplier, in which case the customer will be assessed restocking charges. Special care should be taken when determining sizes for special orders. Special Order handling and shipping charges are not refunded. Do not return Special Order merchandise without a pre-authorization from us.

Sales Tax: At this time, sales tax is only required on orders shipped to Wisconsin addresses.  Order shipped to addresses outside Wisconsin require no sales tax payment.  Pay the Wisconsin Sales Tax amount only if your order is shipped to a Wisconsin address.